Job Title

Administration and Sales Coordinator, Level 3

Work Location

31 Rulla Road, Sisters Creek, Tasmania

Job Description

Located in the beautiful hills of Sisters Creek, Tasmania, with a stunning backdrop of farmland, native forest and animals, the location is only one part of this company’s offerings. Tagari is home to Bill Mollison’s Permaculture Institute, an office experience few have access to!

The Administration and Sales Coordinator is responsible for coordinating a diverse range of administrative, sales and customer service duties. This role will see you undertaking general administrative duties such as preparing correspondence and filing, liaising with customers, and processing and shipping orders, coordinating events and projects, completing graphic design tasks, and providing executive support to the Director.

Our ideal candidate is proficient in coordinating the day to day operation of a small office, experienced in delivering general administrative duties and skilled in providing outstanding customer care. You will be self-motivated with sound time management skills, a positive and down to earth attitude and enjoy working in a small, productive and outcomes focused team. We are a family friendly work environment and encourage all age groups to apply.

Duties and Responsibilities

✓ Coordinate the day to day smooth operation of a small office

✓ Electronic and hardcopy filing

✓ Data entry, email, and calendar management

✓ Prepare and edit formal and informal correspondence

✓ Prepare and edit documents for both internal and external use, such as forms, procedures, translation agreements, print briefs and reports

✓ Monitor and attend to customer requests via telephone and electronically

✓ Undertake research to inform project and purchasing decision making

✓ Plan and manage projects and events

✓ Provide a high level of customer service to new and existing customers and students

✓ Register students for courses and events

✓ Process customer payments and book orders

✓ Prepare and coordinate domestic and international shipments and order fulfillments

✓ Package books and complete all relevant shipping documents

✓ Maintain the cleanliness and tidy working order of the packing room

✓ Coordinate the development and management of online marketing campaigns

✓ Assist in the management of Tagari Publications online presence and the management of intellectual, trademark and copyright violations as required

✓ Any other administrative duties as required

Essential Skills & Experience

✓ High level of computer proficiency in Microsoft Office, including Outlook, Word, and Excel

✓ Sound skills in Adobe Creative Suite, in particular Acrobat DC, In-Design and Photoshop

✓ Experience using digital cameras and the ability to take photos and videos of products and tasks being completed

✓ Excellent critical thinking and problem- solving skills, including an ability to communicate problems and potential solutions in a productive and professional manner

✓ Experience in creating print and electronic promotional materials, including graphic design tasks

✓ Possess a technical aptitude and an ability to troubleshoot common office IT issues

✓ Exceptional English written and verbal communication skills, including an ability to draft professional and concise correspondence

✓ Experience and/or knowledge of creating documents in accordance with style guides

✓ Well-developed research skills

✓ Keen attention to detail and an ability to follow instructions

✓ Experience in prioritising tasks and self-managing individual workload

✓ An ability to work productively alone and as part of a small team

✓ Sound mathematical skills

✓ Experience with filing systems and an ability to maintain filing standards

✓ An ability to lift up to 20 kilograms on a regular basis

✓ The ability to work methodically and calmly

✓ Willingness to work within the ethos of Tagari Publications and the Permaculture Institute

Desirable Skills & Experience

✓ Working knowledge of bookkeeping tasks

✓ Experience in the publishing and/or printing industry

✓ Experience in book design, setting and publishing requirements

Pay and Conditions

The successful applicant will be engaged on a casual basis and commence working three days per week at our Rulla Road property. There is a possibility of increasing to four days per week (Monday to Thursday). Hours of work are 9am to 4.30pm with a 30 minute lunch break.

The commencement salary will be $29.97 per hour, plus Superannuation, in line with the minimum hourly rate for Level 3 under the Clerks – Private Sector Award. A probationary period of three months is applicable.

Please note, this is a rural setting and as such, sensible shoes and clothing are necessary. The office is heated by wood stove and you will need to be capable of using a wood stove.

How to Apply

To be considered for this position, please email the following to :

✓ Your current Resume or CV outlining your skills and experience

✓ A cover letter explaining why you are interested in this position

✓ Samples of your written work, graphic work, spreadsheet capabilities and

✓ Contact details for two or three recent referees (preferably including a current or recent supervisors)

Applications lacking any of the above four items will not be considered.